Frequently asked questions

What happens if I don’t up my order?

In the event you don’t pick-up your order during the pick-up time and date posted, or we don’t hear from you. Your order will be considered abandoned. No refunds are available for abandoned orders. We understand the life happens, so please contact us by text (843) 970-3510 or email: theotherplate@yahoo.com if you need to make other arrangements.